Return & Refund Policy

14-Day Money Back Guarantee

At goSmartAsia, we believe in selling quality products, thereforeIf you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. You can return a product for up to 14 days from the date you purchased it. Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt. Here’s how you can return and receive your refund:

1. Let us know by filling up our refund form below

Be sure to include details such as your transaction details and your reason of changing

2. Wait For Confirmation Email

Once approved we will send your confirmation email notifying you on your refund application

3. Send parcel to our address

Send your parcel back to G-10, Ground Floor, Tower 4 & 5 PFCC, Jalan Puteri 1/2, 47100 Puchong, Selangor, Malaysia.​

4. Get your money back in few days

Once we received your parcel, we will inspect the parcel and will process your refund in 7 working days.

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At GoSmart, our business lies in integrating the intelligent solutions of tomorrow into the lifestyles of today. Our range of products and solutions are built on the Internet of Things foundation, allowing you to control the audio, visual, lighting and environmental systems of a home, workplace, educational institution, medical centre, or even hotel with just a push of a button.

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